Data Protection Commissioner
Data Protection Commissioner

1.13  I have a concern about an image available on Google Streetview, what should I do?

In advance of Google capturing any imagery, this Office had extensive interactions with Google in relation to privacy concerns surrounding Street View.

Where images are captured by Street View cameras, there is typically a time delay before images are published on the internet; therefore the image available via Street View is not a 'real time' image. This delay allows for Google to deploy blurring technology to faces and car registration plates. In limited situations, even where blurring technology is deployed, it may be possible to identify an individual, in such situations Google can facilitate the removal of the image.

Individuals can request the removal of the image or report their concerns directly to Google via A 'report a problem' link is posted at the bottom of each image on Street View. Individuals can follow the steps to report their concerns via this link. However, if an individual has any difficulty in progressing their query through Google, they can raise the matter with this Office.

A step by step guide to reporting problems to Google is available here.