Case Studies Access Request Complaints

 

Seeking access to deceased siblings medical records

An individual contacted the DPC inquiring about how to access the medical records of their late sibling, who had tragically passed away as an infant many
years previously. Since both parents had also passed away several years ago, the individual was unable to obtain information about the circumstances surrounding the death of their sibling.

The DPC recognises the sensitive nature of such queries and always responds with empathy and respect. In this instance, the individual was informed that, as per Article 4(1) of the GDPR, personal data is defined as “any information relating to an identified or identifiable natural person (data subject).” However, as also outlined in Recital 27 of the GDPR, the law does not apply to the personal data of deceased persons. Notwithstanding the sensitive nature of the query raised, the DPC advised that while the organisation may choose to release the data they were seeking, unfortunately as outlined above, the DPC could not compel them to do so as there was no obligation on the organisation to do so under the GDPR. As a result, the DPC advised that data protection law could not be engaged in relation the issue in question, meaning the concerns raised were beyond the DPC’s remit. Unfortunately, this meant the Office could not assist the individual further in this matter.

Key Takeaway

  • Notwithstanding the sensitivity of cases such as this one, it is the obligation of the DPC to inform those raising a query with it that data protection legislation only covers a “natural person” and that data protection law does not grant access to personal data relating to deceased individuals. The DPC is conscious of the upset surrounding matters relating to deceased relatives and will always strive to communicate the facts as they relate to data protection in as empathetic a manner as possible when responding to queries of this nature.