Data Protection Commission
 
Protecting your personal privacy in the information age
Know Your Rights


1.13  I have a concern about images available through Google Streetview, what should I do?

In advance of Google Maps Street View capturing imagery, this Office had extensive interactions with Google in relation to privacy concerns surrounding Street View. 
If an individual does not wish for an image of their house to be visible on Street View, they should send an email to ‘streetview-europe@google.com’ outlining their address and their wish to have the image removed.  If an individual has any difficulty in progressing their query or receiving a reply to the issue raised, they can contact this Office.
Where images are captured by Street View cameras, there is typically a time delay before images are published on the internet; therefore the image available via Street View is not a ‘real time’ image.  This delay allows for Google to deploy blurring technology to faces and car registration plates. In limited situations, even where blurring technology is deployed, it may be possible to identify an individual, in such situations Google can facilitate the removal of the image. Individuals can request the removal of the image or report their concerns directly to Google via the ‘report a concern’ link which is posted at the bottom of each image on Street View.    If an individual has any difficulty in progressing their query, they can raise the matter with this Office.






» Permanent Link

Office of the Data Protection Commissioner. Canal House, Station Road, Portarlington, Co. Laois, Ireland.
LoCall 1890 25 22 31 - Phone 00353 57 868 4800 - Fax 00353 57 868 4757 - email info@dataprotection.ie